Terms of Service

Last updated: 2026-04-18 Effective: 2026-04-18

⚠ Draft for legal review. This document was drafted by the Riffroutr team with AI assistance. It has not been reviewed by qualified legal counsel. Do not publish publicly or submit to app stores without a lawyer's review in your operating jurisdiction.

1. Agreement to these Terms

These Terms of Service ("Terms") form a binding agreement between you and [LEGAL ENTITY NAME] ("Riffroutr", "we", "us", "our") governing your use of the Riffroutr mobile application and related services (together, the "Service").

By creating an account or using the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.

2. Definitions

• "Account" — a registered identity on Riffroutr tied to an email address.
• "Content" — information you upload, enter, or generate through the Service — including your profile details, avatar, bands you create, gigs, practices, ledger entries, and any notes.
• "Band" — a shared workspace in Riffroutr, created by a user and joined by others.
• "Subscription" — a paid plan that unlocks additional features (currently "Supporter" and "Band tier").

3. Eligibility

You must be at least 16 years old to create an account and use the Service. By registering, you represent that you meet this age requirement. If you are under the age of majority in your jurisdiction, you also represent that your parent or legal guardian has reviewed and agreed to these Terms on your behalf.

The Service is not directed to children under 16. If you are under 16, do not use the Service.

4. Account registration

You are responsible for:

• Providing accurate information at sign-up.
• Keeping your password confidential. We store only a cryptographic hash of your password; we cannot retrieve it.
• All activity that occurs under your Account.

Notify us immediately at security@riffroutr.com if you suspect unauthorized access to your Account.

You may not share your Account, transfer it, or allow others to use it. One person, one Account.

5. Your Content

5.1 Ownership

You retain all rights to your Content. We do not claim ownership of your profile, your band's information, your ledger entries, or anything else you put into Riffroutr.

5.2 Licence you grant to us

You grant Riffroutr a worldwide, non-exclusive, royalty-free, sub-licensable licence to host, store, reproduce, transmit, display, and process your Content strictly for the purpose of operating, maintaining, and improving the Service — including sharing it with band members you invite, showing it in musician search results if you enable searchable on your profile, and running backups and error diagnostics.

This licence ends when you delete the Content or your Account, except that:

• Technical copies (e.g., backups, logs) may persist for the retention periods described in the Privacy Policy.
• Content shared with a band may persist as part of that band's records (e.g., a ledger entry you created remains in the band's ledger).

5.3 Your responsibilities

You are solely responsible for your Content. You represent and warrant that:

• You own it or have the rights to share it.
• It does not infringe anyone's rights, including copyright, trademark, or privacy rights.
• It does not violate any law or these Terms.

5.4 No obligation to monitor — but we may

We do not pre-screen Content. We may remove Content or suspend Accounts that violate these Terms or applicable law, at our discretion and without prior notice.

6. Acceptable use

You agree not to:

• Use the Service to harass, threaten, defame, or impersonate anyone.
• Upload Content that is illegal, infringing, obscene, or deceptive.
• Scrape, crawl, or otherwise access the Service through automated means without our written permission.
• Attempt to probe, circumvent, or defeat our security — including rate-limits, authentication, or access controls.
• Reverse engineer, decompile, or attempt to extract source code from the app, except as allowed by mandatory law.
• Use the Service to send spam or unsolicited messages.
• Interfere with or disrupt the Service or the networks or servers that deliver it.
• Create Accounts by automated means or for fraudulent purposes.
• Resell, sublicence, or commercially exploit the Service, except as explicitly allowed by these Terms.

7. Subscriptions and payments

7.1 Plans

Riffroutr offers the following paid plans. Prices are displayed in the app at the time of purchase in your local currency and may change over time. The features of each tier are those documented in the app at the time you purchase.

7.2 Processing

Subscriptions are processed through Apple's App Store or Google Play, via our payments service provider RevenueCat. When you purchase a subscription:

• You are charged through your Apple ID or Google Play account.
• Payment terms, receipts, and refunds are governed by the App Store's or Google Play's terms — we do not directly handle your payment information.
• Your purchase receipt is sent to our backend via a RevenueCat webhook so we can unlock the corresponding features on your Account.

7.3 Auto-renewal and cancellation

Auto-renewing subscriptions renew automatically at the end of each billing period unless you cancel at least 24 hours before the period ends. You can cancel at any time in your device's subscription settings:

• iOS: Settings → [your name] → Subscriptions → Riffroutr → Cancel Subscription.
• Android: Google Play Store → Profile → Payments & subscriptions → Subscriptions → Riffroutr → Cancel.

Cancelling stops future renewals. It does not retroactively refund the current period; your paid features remain active until the period ends.

7.4 Refunds

Refunds are governed by the App Store and Google Play policies:

• iOS: request refunds at https://reportaproblem.apple.com
• Android: request refunds at https://play.google.com/store/account/subscriptions

We are not able to issue refunds directly for in-app purchases. Where mandatory consumer law in your jurisdiction grants refund rights beyond what the stores allow (for example, EU consumer right of withdrawal), those rights are not diminished by this section.

7.5 Price changes

We may change subscription prices. If we do, the change will apply to your subscription only after the change is announced in-app and, where required by the App Store or Google Play, you are asked to consent to the new price. Prior billing periods will not be retroactively adjusted.

7.6 Taxes

Prices include or exclude tax depending on the rules of the store you purchased through and your country of residence. The store handles tax collection.

8. Intellectual property

The Service — including the app, our logos, and all Riffroutr-branded content — is owned by [LEGAL ENTITY NAME] and licensors, and protected by copyright, trademark, and other laws. We grant you a limited, non-exclusive, non-transferable, revocable licence to use the Service for your personal, non-commercial enjoyment, subject to these Terms.

Nothing in these Terms transfers any of our intellectual property to you.

9. Third-party services

The Service includes or integrates with third-party services (e.g., Apple App Store, Google Play, RevenueCat, Cloudinary). Your use of those services is governed by their own terms and privacy policies; we are not responsible for them. See the Privacy Policy for the current list of sub-processors.

10. Feedback

If you send us feedback or ideas about the Service, you grant us a perpetual, irrevocable, royalty-free licence to use and incorporate them without obligation to you. You retain any separate rights you may have to the underlying ideas.

11. Termination

11.1 By you

You may stop using the Service at any time. To delete your Account, email privacy@riffroutr.com with "Delete account" in the subject. We will delete your Account and associated personal data within 7 business days of verifying your identity, subject to the retention exceptions in the Privacy Policy.

11.2 By us

We may suspend or terminate your Account, with or without notice, if:

• You materially breach these Terms.
• Your Account poses a security risk to us, to other users, or to third parties.
• We are required to by law.
• We discontinue the Service or a feature of it.

11.3 Effect of termination

On termination, your licence to use the Service ends immediately. Sections that by their nature should survive termination (ownership, disclaimers, limitation of liability, governing law, etc.) will survive.

12. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. To the maximum extent permitted by law, we disclaim all implied warranties including merchantability, fitness for a particular purpose, non-infringement, and any warranty arising out of course of dealing or usage of trade.

We do not warrant that:

• The Service will be uninterrupted, secure, or free of errors.
• Any Content will be preserved without loss.
• The Service will meet your requirements.

Some jurisdictions do not allow certain disclaimers; in those jurisdictions, our disclaimers apply only to the extent allowed.

13. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL RIFFROUTR, ITS AFFILIATES, OR ITS LICENSORS BE LIABLE FOR:

• Any indirect, incidental, special, consequential, exemplary, or punitive damages.
• Any loss of profits, revenue, data, use, goodwill, or other intangible losses.
• Any damages arising out of access to, use of, or inability to use the Service.

Our aggregate liability for any claim arising out of or relating to the Service or these Terms is limited to the greater of:

• the total amount you have paid to us in the twelve (12) months preceding the event giving rise to liability, or
• EUR 50 (or local equivalent).

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited — for example, liability for gross negligence, fraud, or death or personal injury caused by negligence.

If you are a consumer in the European Union, the United Kingdom, or another jurisdiction with mandatory consumer protection laws, your statutory rights are not affected by this section.

14. Indemnification

You agree to defend, indemnify, and hold harmless Riffroutr from any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising from:

• Your Content.
• Your use of the Service.
• Your violation of these Terms.
• Your violation of any third-party right, including intellectual property or privacy rights.

This section does not apply to the extent such claim results from our breach of these Terms or from our gross negligence or wilful misconduct.

15. Governing law and disputes

These Terms are governed by the laws of [GOVERNING JURISDICTION, e.g., Portugal], without regard to its conflict-of-law rules.

Disputes will be resolved in the courts of [COURT / CITY, e.g., Lisbon], and you and we consent to the jurisdiction of those courts.

If you are a consumer in the European Union, you may bring claims in the courts of the country where you live, as required by EU consumer law. You also have access to the EU's Online Dispute Resolution platform at https://ec.europa.eu/consumers/odr.

16. Apple-specific terms

If you downloaded the app from the Apple App Store, these additional terms apply:

• These Terms are between you and Riffroutr, not Apple. Apple is not responsible for the app or its content.
• Apple has no obligation to furnish maintenance or support for the app.
• If the app fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price of the app (if any) to you. Apple has no other warranty obligations with respect to the app.
• Apple is not responsible for addressing any claims by you or a third party relating to the app.
• Apple and Apple's subsidiaries are third-party beneficiaries of these Terms and, on your acceptance, will have the right to enforce them against you.

17. Google-specific terms

If you downloaded the app from Google Play, you agree that your use of the app is governed by your then-current agreement with Google for the Google Play Terms of Service.

18. Changes to these Terms

We may update these Terms. Material changes will be announced in-app and by updating the "Last updated" date above. Your continued use of the Service after the change takes effect is your acceptance of the updated Terms. If you do not agree to the change, stop using the Service.

19. General

• Entire agreement. These Terms (together with the Privacy Policy) are the entire agreement between you and us about the Service.
• Severability. If any part of these Terms is held invalid, the remainder will remain in full effect.
• No waiver. Our failure to enforce a right is not a waiver of that right.
• Assignment. You may not assign your rights under these Terms. We may assign ours to any affiliate or successor.
• Notices. Notices to you may be delivered through the app, by email, or by posting to riffroutr.com. Notices to us should go to legal@riffroutr.com.
• No partnership. Nothing in these Terms creates an agency, partnership, joint venture, or employment relationship.
• Force majeure. Neither party is liable for failure to perform due to causes beyond its reasonable control.

20. Contact

• General questions: support@riffroutr.com
• Legal: legal@riffroutr.com
• Privacy: privacy@riffroutr.com
• Security: security@riffroutr.com
• Postal: [STREET ADDRESS, CITY, POSTAL CODE, COUNTRY]